PRIVACY POLICY

Effective Date: 2nd April 2026
Last Updated: 2nd April 2026

 

1. Introduction

Adequip Services Limited (“ASL”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, share, and protect your information when you visit or interact with our website at https://www.adequipservices.com (the “Website”), including when you:

• browse our Website;
• contact us through forms or email;
• request quotations or information;
• subscribe to newsletters or marketing communications;
• apply for job opportunities; or
• otherwise interact with our content, services, or digital platforms.

By using our Website, you acknowledge that you have read and understood this Privacy Policy.

 

2. Who We Are

Business Name: Adequip Services Limited
Registered Address: 27 Belmont Circular Road, Belmont, Port of Spain, Trinidad and Tobago
Email: info@adequipservices.com

If you have any privacy-related questions, complaints, or wish to unsubscribe from marketing communications, you may contact us at the email address above.

 

3. Scope of This Policy

This Privacy Policy applies to information collected through our Website and related digital communications.

It does not necessarily apply to:

• third-party websites linked from our Website;
• third-party platforms or services we do not control;
• employment relationships after recruitment; or
• offline interactions unless specifically stated.

 

4. Information We Collect

Depending on how you use our Website, we may collect the following categories of information:

4.1 Information You Provide Directly

We may collect personal information that you voluntarily provide to us, including:

• full name;
• email address;
• phone number;
• information submitted through contact or quote request forms;
• marketing preferences;
• job application-related information; and
• any other information you choose to provide in your message or enquiry.

4.2 Information Collected Automatically

When you visit our Website, we may automatically collect certain technical and usage information, including:

• IP address;
• browser type and version;
• device type and operating system;
• referring website or source;
• pages viewed and actions taken on the Website;
• time spent on pages;
• date/time of visits; and
• approximate location data derived from your device or IP address.

4.3 Cookies and Similar Technologies

We may collect information through:

• cookies;
• tracking pixels;
• tags;
• scripts;
• analytics tools; and
• other similar technologies.

Please see Section 10 (Cookies & Tracking Technologies) for more information.

 

5. Special Note Regarding Children

Our Website may be viewed by persons under the age of 18. However, it is not intended for the submission of personal information by children.

We do not knowingly solicit or permit children to submit personal information through our Website without appropriate supervision or lawful basis. If we become aware that personal information has been submitted by a child in circumstances where it should not have been, we may delete that information.

Parents or guardians who believe a child has submitted personal information may contact us at info@adequipservices.com.

 

6. How We Use Your Information

We may use your information for legitimate business and operational purposes, including to:

• respond to enquiries and requests;
• provide quotations or requested information;
• deliver or discuss our services;
• communicate with clients, prospective clients, and users;
• schedule appointments or consultations;
• send newsletters and marketing communications;
• administer promotions or campaigns;
• improve Website functionality, content, and user experience;
• analyze traffic, engagement, and user behaviour;
• monitor and protect Website security;
• detect, prevent, or investigate fraud, misuse, or unauthorized activity;
• maintain internal records and business administration;
• comply with legal, regulatory, insurance, or professional obligations; and
• evaluate job applications and recruitment-related enquiries.

We will not use your personal information for purposes that are materially unrelated to the above without updating this Privacy Policy or otherwise notifying you where appropriate.

 

7. Job Applicants

If you submit information in connection with a job opportunity, career enquiry, or employment-related interaction, we may use that information to:

• assess your suitability for a role;
• contact you regarding recruitment;
• maintain recruitment records; and
• comply with legal or administrative obligations.

Submission of job-related information does not guarantee employment, an interview, or continued consideration.

Where recruitment is handled in part by third-party service providers, your information may be processed by those providers on our behalf.

8. Legal Basis / Grounds for Processing

Where applicable, we process personal information on one or more of the following grounds:

• your consent;
• the need to respond to your request or enquiry;
• our legitimate business interests;
• compliance with legal or regulatory obligations; or
• other lawful grounds applicable to the relevant interaction.

Where marketing communications are sent based on your consent or opt-in, you may withdraw that consent at any time by using the unsubscribe link or contacting us directly.

 

9. Marketing Communications

If you subscribe to our newsletter, request information, or otherwise opt in, we may send you:

• updates;
• newsletters;
• promotions;
• service announcements; and
• other marketing communications.
• You may opt out of marketing emails at any time by:
• clicking the unsubscribe link in the email; or
• contacting us at info@adequipservices.com.

Please note that even if you opt out of marketing messages, we may still contact you regarding non-promotional matters such as direct responses to enquiries or important administrative matters.

 

10. Cookies & Tracking Technologies

Our Website uses cookies and similar tracking technologies for analytics, functionality, advertising, and performance purposes.

These technologies may be used to:

• remember your preferences;
• understand how users interact with our Website;
• improve Website speed, design, and functionality;
• measure advertising performance;
• support retargeting and remarketing campaigns; and
• build or refine audience insights.

10.1 Tools We May Use

We may use, or have embedded on the Website, tools and technologies such as:

• Google Analytics
• Meta/Facebook Pixel
• TikTok Pixel
• Google Ads tracking
• Hotjar and/or Microsoft Clarity
• cookie consent/banner tools
• other analytics, marketing, and website optimization tools

These tools may collect information about your device, browsing activity, and interaction with our Website.

10.2 Cookie Choices

Depending on your browser and device settings, you may be able to:

• refuse certain cookies;
• delete stored cookies; or
• control certain tracking preferences through your browser or device.

Please note that disabling certain cookies may affect Website functionality or performance.

 

11. Third-Party Platforms, Plugins & Integrations

Our Website may use, connect with, embed, or integrate with third-party services and tools, including but not limited to:

• Shopify
• WooCommerce
• WordPress plugins
• Mailchimp
• Klaviyo
• HubSpot
• Calendly
• WhatsApp
• Google Maps
• YouTube
• Vimeo
• social media integrations
• CRM software
• cloud storage solutions
• other service providers used to support our Website, marketing, communications, or operations

These third parties may independently collect or process information in accordance with their own privacy policies and terms. We encourage you to review those policies before interacting with third-party services.

 

12. How We Share Information

We do not sell or rent your personal information.

However, we may share your information where reasonably necessary with:

• website hosts, administrators, and developers;
• analytics, advertising, and marketing service providers;
• email marketing and communications platforms;
• CRM and customer management providers;
• accountants, auditors, insurers, consultants, and professional advisers;
• attorneys-at-law or legal representatives;
• regulators, public authorities, courts, or law enforcement where required or appropriate;
• service providers supporting our business operations; and
• any successor entity in the event of a merger, acquisition, sale, or restructuring of all or part of our business.

We may also disclose information where we believe it is reasonably necessary to:

• protect our rights, property, systems, or users;
• investigate misuse, fraud, or unlawful activity;
• enforce our terms, policies, or legal rights; or
• comply with legal obligations or lawful requests.

 

13. International Transfers

Some of the third-party tools and service providers used in connection with our Website may store or process information outside of Trinidad and Tobago.

By using our Website or submitting your information, you acknowledge that your information may be transferred to and processed in other jurisdictions where privacy laws may differ from those in Trinidad and Tobago.

Where reasonably practicable, we seek to use reputable service providers and appropriate safeguards for such processing.

 

14. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including for:

• responding to enquiries;
• maintaining client and business records;
• recruitment administration;
• marketing management;
• legal, regulatory, insurance, accounting, or evidential purposes; and
• dispute resolution or enforcement needs.

Retention periods may vary depending on the type of information and the purpose for which it was collected.

Even where information is no longer actively used, we may retain it where reasonably necessary for compliance, recordkeeping, security, or legal defence purposes.

 

15. Security

We use reasonable technical and organizational safeguards, including secure website protocols, restricted administrative access, and third-party platform security measures where applicable.

However, no method of transmission over the internet or method of electronic storage is completely secure. As a result, while we strive to protect your information, we cannot guarantee absolute security.

You use the Website and submit information at your own risk.

 

16. Your Choices and Limited Rights

Depending on the nature of your interaction with us and applicable law, you may have the ability to:

• unsubscribe from marketing communications;
• contact us to raise privacy concerns or complaints;
• request that we update or correct information you have voluntarily submitted; or
• ask general questions about how your information is used.

At this time, Adequip Services Limited does not guarantee that every request for access, correction, deletion, restriction, or disclosure-related action can or will be accommodated, especially where:

• we are legally permitted or required to retain information;
• verification is insufficient;
• the request is unreasonable or disproportionate; or
• fulfilling the request would interfere with legal, business, evidential, or security obligations.
• Any request will be considered on a case-by-case basis.

To opt out of marketing communications, you may unsubscribe at any time or contact info@adequipservices.com.

 

17. Complaints

If you have a concern, complaint, or question about how your information has been handled, you may contact us at:

Email: info@adequipservices.com
Address: 27 Belmont Circular Road, Belmont, Port of Spain, Trinidad and Tobago

We will review complaints in good faith and attempt to respond within a reasonable time.

 

18. Third-Party Links

Our Website may contain links to external websites, platforms, or content not operated by us.

We are not responsible for the privacy practices, content, availability, or security of third-party websites or services. Accessing those third-party services is at your own discretion and risk.

 

19. Changes to This Privacy Policy

We may update or revise this Privacy Policy from time to time to reflect:

• changes in our business operations;
• new technologies or integrations;
• changes in legal or regulatory expectations; or
• other operational needs.

Any updated version will be posted on this page with a revised Last Updated date.

Your continued use of the Website after any changes are posted constitutes acceptance of the updated Privacy Policy to the extent permitted by law.

 

20. Contact Us

If you have any questions about this Privacy Policy or your communications preferences, please contact:

Adequip Services Limited
Address: 27 Belmont Circular Road, Belmont, Port of Spain, Trinidad and Tobago

Email: info@adequipservices.com
Website: https://www.adequipservices.com